SHIPPING POLICY — MHORE

All MHORE garments are produced in limited quantities and created on a made-to-order / pre-order basis. This ensures that every piece is crafted intentionally, reduces waste, and maintains the integrity of our design process.

Processing & Production Time

Because each item is produced specifically for your order, please allow up to 40 days for manufacturing and quality control.
This timeline begins once your order is confirmed.

Shipping Time

After production is complete, orders are shipped immediately. Delivery time depends on your location and carrier, but typically takes:

• United States: 3–7 business days

• International: 7–21 business days

You will receive a tracking number as soon as your item ships.

Pre-Orders

All purchases on MHORE.US are considered pre-orders, meaning the garment has not yet been produced at the time of purchase. This system allows us to maintain quality, reduce overproduction, and ensure every piece meets our standards.

By placing a pre-order, you acknowledge and agree to the full 40-day production window.

Order Changes & Cancellations

Because each item is made specifically for you, orders cannot be changed or canceled once placed. Please review your order carefully before checkout.

Lost or Damaged Packages

Once a package is shipped, MHORE is not responsible for delays, loss, or damage caused by the carrier. If your package goes missing, please contact the carrier directly. However, we will assist where possible.

Import Duties & Taxes (International Customers)

International shipments may be subject to customs fees, duties, and taxes imposed by your country. These charges are not included in the product price or shipping cost and are the customer’s responsibility.

Customer Support

For inquiries about your order, please email us at:
support@mhore.us
Include your order number for faster assistance.